Terms and Conditions

Terms and Conditions

The following provisions establish the general conditions of sale of the products offered by the company Mac & Beauty on its website at the following address: www.mac-and-beauty.com. Mac & Beauty is a company with a capital of 1000 €, whose registered office is located at 239bis rue Lafayette, 75010 Paris, France, and is registered with the Paris Trade and Companies Register under the number Siret 83057600500011. By accepting the General Terms and Conditions Sale, and clicking "Validate your order" means that you confirm your order definitively. Mac & Beauty makes it impossible to sell products without first accepting the clauses below.

ARTICLE 1

1.1 SUBJECT :

The present conditions are intended to define the terms of sale between Mac & Beauty and the customer, from ordering to services, through payment and delivery. They regulate all the steps required for placing the order and ensure the follow-up of this order between the contracting parties

ARTICLE 2

2.1 PRODUCTS :

Mac & Beauty is dedicated to offering cosmetics and fashion accessories in the limit of available stocks. These products are those listed for sale on the day of the consultation by the user. When the product is unavailable, it is displayed on the site, otherwise, in case of error, Mac & Beauty agrees to notify the customer by email as soon as possible. If the product has already been paid, Mac & Beauty agrees to reimburse the customer for the price of the item. The products offered for sale are described and presented with the greatest possible accuracy. However, if errors or omissions may have occurred in connection with this presentation, Mac & Beauty's liability could not be incurred.

ARTICLE 3

3.1 PRICE OF PRODUCTS :

Prices are in Euros. They take into account the French VAT, applicable on the day of the order. If the VAT rate were to be changed, these changes would be reflected in the price of the goods. Mac & Beauty reserves the right to change prices at any time. However, these prices could not be changed once the order has been validated. The prices do not include the shipping costs which will be added to the total of the order and will be specified to the customer when the final validation of his order. The shipping costs are offered in France from (150 €). Delivery to Metropolitan France takes place within 2 to 7 days of receipt of the order by Mac & Beauty, Notwithstanding any fortuitous event or force majeure which would delay the delivery regardless of the will and the diligences of Mac & Beauty. The amount depends on the country of delivery and the chosen mode of transport. The products remain the property of Mac & Beauty until full payment of the price.

ARTICLE 4

4.1 REGISTRATION OF AN ORDER :

The customer who places an order directly on the website www.mac-and-beauty.com must follow the following procedure: The client must first create a customer account. The customer then chooses the different products to which he is interested and clicks on the "Add to Cart" link. At any time it will have the possibility: Either to obtain a summary of the selected products by clicking on the link «My cart» or to continue its purchases. The customer will complete his order by clicking on "Payment". In order to correctly validate the order, the customer must fill in the following fields: civility, name, first name, full delivery / invoice address, e-mail and telephone number. It then specifies the delivery method chosen (Colissimo / withdrawal at the registered office). The order can only be registered on the site if the customer has clearly identified himself by entering his e-mail address and password which are strictly personal to him. Once the user has been identified, he will have to validate the delivery address and then an order form will appear summarizing: the nature, the quantity and the price of the products retained by the user, as well as the method of payment chosen, The user and the delivery address of the package. Any order implies acceptance of prices and description of products available for sale. Address and then an order form will appear: the nature, the quantity and the price of the products retained by the user, as well as the method of payment selected, the contact details of the user and the address of delivery of the package. Any order implies acceptance of prices and description of products available for sale. Address and then an order form will appear: the nature, the quantity and the price of the products retained by the user, as well as the method of payment selected, the contact details of the user and the address of delivery of the package. Any order implies acceptance of prices and description of products available for sale.

4.2 VALIDATION OF THE ORDER :

The order is validated once read and approved the Terms and conditions of sale and all the fields completed by the customer. The order is definitive when the customer clicks on "validate" The payments are made by transfer, bank cards or Paypal. The customer validates his address, the product (s) and the total price of his order, including postage. The customer must provide his / her credit card number, the expiry date of the card and the cryptogram number (3-digit number on the back of the credit card). In any case, whatever the method of payment chosen by the customer, Mac & Beauty will acknowledge receipt of the order as soon as it is validated by e-mail.

ARTICLE 5

5.1 PAYMENT AND SECURITY OF TRANSACTIONS :

The amount owed by the customer is the amount indicated when ordering Mac & Beauty. To ensure the security of payments, the site www.mac-and-beauty.com uses the secure payment service of "PayPal". The confidential data (the 16-digit bank card number, the expiry date and the visual cryptogram) are directly transmitted encrypted to the relevant payment platforms without transiting on the physical media of the Mac & Beauty server. Payment will be made on the Internet at www.mac-and-beauty.com by Carte Bancaire (Blue, Visa, Eurocard / Mastercard). In any event, Mac & Beauty reserves the right to refuse any order or delivery in case of dispute with the customer, total or partial non-payment of an order, A payment by bank card refused or for reasons other than Mac & Beauty reserves the right to explain to its customer. Under no circumstances will Mac & Beauty be liable in this respect. When the order is validated, the payment request is routed in real time to the secure payment manager. The latter sends an authorization request to the bank card network. The telepayment manager issues an electronic certificate.

5.2 PROOF OF THE TRANSACTION :

Computerized records stored in Mac & Beauty's computer systems under reasonable security conditions are considered to be evidence of communications, orders and payments between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof.

ARTICLE 6

6.1 WARRANTIES :

All products may be exchanged or refunded except for those marked to the contrary. The exchange or refund must take place within 14 days from the date of receipt and the return of the item (s) within this period must imperatively be accompanied by the original invoice, accompanied by the item in its packaging At the following address: Mac & Beauty / 239bis rue Lafayette, 75010 Paris, France. It is essential that the customer makes a return request by email "contact@mac-and-beauty.com" so that Mac & Beauty validates this request. Mac & Beauty does not cover return shipping costs. The seller will be refused by the seller any damaged item which would not have been the object of the sale, Subject to remarks or express reservations by the customer upon delivery. To be accepted by Mac & Beauty, items must not be opened. As a result, returns of open items will be refused. Mac & Beauty reserves the right to accept or reject the returned item based on its qualitative status. All articles are subject to a contractual guarantee, which does not preclude the legal guarantee provided for in articles 1641 et seq. Of the Civil Code. The user benefits for the articles of a guarantee enabling him to return the delivered articles defective in accordance with articles L 211-4 and following of the Code of the consumption As a result, returns of open items will be refused. Mac & Beauty reserves the right to accept or reject the returned item based on its qualitative status. All articles are subject to a contractual guarantee, which does not preclude the legal guarantee provided for in articles 1641 et seq. Of the Civil Code. The user benefits for the articles of a guarantee enabling him to return the delivered articles defective in accordance with articles L 211-4 and following of the Code of the consumption As a result, returns of open items will be refused. Mac & Beauty reserves the right to accept or reject the returned item based on its qualitative status. All articles are subject to a contractual guarantee, which does not preclude the legal guarantee provided for in articles 1641 et seq. Of the Civil Code. The user benefits for the articles of a guarantee enabling him to return the delivered articles defective in accordance with articles L 211-4 and following of the Code of the consumption Which does not preclude the legal guarantee provided for in articles 1641 et seq. Of the Civil Code. The user benefits for the articles of a guarantee enabling him to return the delivered articles defective in accordance with articles L 211-4 and following of the Code of the consumption Which does not preclude the legal guarantee provided for in articles 1641 et seq. Of the Civil Code. The user benefits for the articles of a guarantee enabling him to return the delivered articles defective in accordance with articles L 211-4 and following of the Code of the consumption.

6.2 THE EXCHANGE :

All items on www.mac-and-beauty.com are subject to exchange and are subject to availability in stock. All you have to do is mention the item you want in exchange for your return request. We will accept it upon receipt of your return, subject to availability. If the new order is for a higher amount, the customer must enclose with the exchange request the payment of the remainder by check or by transfert bank. Conversely, if the amount of the exchange is less than the initial amount, the customer will receive a refund of the difference directly on his / her CB. To return an item, simply follow the instructions below :

  • Send an e-mail to "contact@mac-and-beauty.com" so that Mac & Beauty validates this return.
  • Use the original packaging to return the product.
  • Send your package to the following address: Mac & Beauty / 239bis rue Lafayette, 75010 Paris, France.

6.3 THE REFUND :

The refund can also be requested within 7 days of the date of receipt of your complaint, if it was purchased on the site www.mac-and-beauty.com. Mac & Beauty agrees to refund within a maximum period of 30 days by credit card or check as the customer desires. If you would like to have your item refunded, send an e-mail to "contact@mac-and-beauty.com". Enter your name, surname, telephone number, order number and reason for your return. Return the parcel by post to the Mac & Beauty Logistics Center at the following address: Mac & Beauty / 239bis rue Lafayette, 75010 Paris, France. Mac & Beauty does not cover return shipping costs. Please note that we do not accept parcels sent in postage. Warning : You will be re-credited with the amount of your order, minus the initial shipping costs. The customer must however return the item as it is in its original packaging and must be returned with the authorization of Mac & Beauty and its return number included in the parcel giving certain date to this shipment. In all cases, any request for exchange or refund will have to be made by e-mail. All articles are subject to a contractual guarantee, which does not preclude the legal guarantee provided for in articles 1641 et seq. Of the Civil Code. Beauty and its return number included in the package giving certain date to this shipment. In all cases, any request for exchange or refund will have to be made by e-mail. All articles are subject to a contractual guarantee, which does not preclude the legal guarantee provided for in articles 1641 et seq. Of the Civil Code. Beauty and its return number included in the package giving certain date to this shipment. In all cases, any request for exchange or refund will have to be made by e-mail. All articles are subject to a contractual guarantee, which does not preclude the legal guarantee provided for in articles 1641 et seq. Of the Civil Code.

ARTICLE 7

7.1 TERMS OF DELIVERY :

The products are delivered to the address indicated by the consumer on the order form and only on the geographical areas that we serve. All products leave our premises in perfect condition. The customer is obliged to inform the carrier (or the factor) of any small trace of shock (holes, traces of crushing etc.) on the parcel and, if necessary, to refuse the parcel. A new identical product will be returned to you free of charge.
In order to send you a new product, or to refund you said damaged product, we ask you to inform us within 3 days after receipt of the parcel. As with any shipment, it may be delayed or the product gets lost. In such a case, we contract the carrier to start an investigation. All efforts are made, as long as necessary, to find this package. If necessary, the merchant will be reimbursed by the carrier and will deliver a new identical package at his own expense. We can not accept any responsibility for the longer delivery times caused by the carrier, in particular in case of product loss, bad weather or strike. No refund may be claimed on these grounds.
The mention "Delivered" of the site www.colissimo.fr is authentic, as well as the mention "Parcel delivered to the recipient" of the site www.mondialrelay.fr. No order refund or refund can therefore be demanded by the customer. If necessary, the merchant will be reimbursed by the carrier and will deliver a new identical package at his own expense. We can not accept any responsibility for the longer delivery times caused by the carrier, in particular in case of product loss, bad weather or strike. No refund may be claimed on these grounds. The mention "Delivered" of the site www.colissimo.fr is authentic, as well as the mention "Parcel delivered to the recipient" of the site www.mondialrelay.fr. No order refund or refund can therefore be demanded by the customer. If necessary, the merchant will be reimbursed by the carrier and will deliver a new identical package at his own expense. We can not accept any responsibility for the longer delivery times caused by the carrier, in particular in case of product loss, bad weather or strike. No refund may be claimed on these grounds. The mention "Delivered" of the site www.colissimo.fr is authentic, as well as the mention "Parcel delivered to the recipient" of the site www.mondialrelay.fr. No order refund or refund can therefore be demanded by the customer. No refund may be claimed on these grounds. The mention "Delivered" of the site www.colissimo.fr is authentic, as well as the mention "Parcel delivered to the recipient" of the site www.mondialrelay.fr. No order refund or refund can therefore be demanded by the customer. No refund may be claimed on these grounds. The mention "Delivered" of the site www.colissimo.fr is authentic, as well as the mention "Parcel delivered to the recipient" of the site www.mondialrelay.fr. No order refund or refund can therefore be demanded by the customer.

7.2 TRANSPORTER DELIVERY PROBLEM :

Any anomaly concerning delivery (damage, missing product in relation to the delivery note, damaged package, broken products ...) must be indicated on the delivery slip in the form of a "manuscript reserve", accompanied by the signature of the customer. If the client has received his mail in a mailbox, the client can inform us by e-mail or by telephone within 3 days of receipt of the parcel.
The customer must keep the packaging ready for any claim. At the same time, the customer may be asked to confirm this anomaly by sending a registered letter with acknowledgment of receipt stating the claims to the carrier within 10 working days of the delivery date. The consumer must send a copy of this letter to the following address Mac & Beauty / 239bis rue Lafayette, 75010 Paris, France or via email as a free attachment to "contact@mac-and-beauty.com". Without this finding, we do not exchange or have any refunds.
We can not accept any responsibility for the longer delivery times caused by the carrier, in particular in case of product loss, bad weather or strike. No refund may be claimed on these grounds.
In the case of a missing item claim, the team will check the weight of the parcel for dispatch, which will then be confirmed with the postal service. If the weight corresponding to the goods ordered is confirmed, No shipments or refunds will be granted. In the event of an incident on a product, the customer must provide the proof necessary to prove the damage (photos of the package, photos of the product ...). If the incident concerns a fragile product, a replacement shipment will be made.
The company will be entitled to refuse any refund of unwarranted, suspicious or fanciful application.

ARTICLE 8

8.1 INTELLECTUAL PROPERTY :

All elements of the Mac & Beauty website, such as visuals, including the underlying technology, are protected by copyright, trademarks or patents. They are the exclusive property of www.mac-and-beauty.com. A user who has a personal website and wishes to place a simple link directly to the Mac & Beauty site for personal use on his website must first apply for authorization from Mac & Beauty. On the other hand, any hypertext link referring to the site of Mac & Beauty and using in particular the technique of framing, deep-linking, in-line linking or any other technique of deep link is in any case formally prohibited. In any case, any link, even tacitly authorized, Must be removed upon request from Mac & Beauty. Hyperlinks may refer to sites other than www.mac-and-beauty.com. The latter disclaims any liability in the event that the content of these sites contravenes the laws and regulations in force.

ARTICLE 9

9.1 COMPUTERS AND FREEDOMS :

Mac & Beauty, for the purposes of its activity, reserves the right to collect personal data relating to the users of the site, in particular by means of "cookie". The consumer acknowledges that he is aware of it. For this purpose, the automated processing of information, in particular the management of user e-mail addresses, has been declared to the CNIL under number 2090049. In all cases, and in accordance with the law of January 6, 1978, the consumer also has a right of access and rectification regarding any information concerning him contained in the files of the company Mac & Beauty. Any customer of the site can at any time oppose the commercial use of the said data and also has a right of access.

ARTICLE 10

10.1 SIGNATURE AND PROOF :

In all cases, the online supply of the credit card number and the final validation of the order will be proof of the entirety of the said order in accordance with the provisions of the law of 13 March 2000 and shall be subject to the payment of the sums incurred by the seizure of the order. Items on the purchase order. This validation is a signature and express acceptance of all operations performed on the site. However, in the event of fraudulent use of his / her credit card, the customer is invited, upon discovering this use, to contact the customer service of Mac & Beauty by calling 0769246088. The computerized registers, kept in the computer systems of the company Mac & Beauty and its partners under reasonable conditions of safety, Will be considered as evidence of communications, orders and payments between the parties. In all cases, the validation of the order, that the payment is made by credit card directly on the site is worth signature and express acceptance of all operations carried out on the site.

ARTICLE 11

11.1 CUSTOMS DUTIES :

Any order placed on the site and delivered outside France may be subject to any taxes and customs duties that are imposed when the parcel reaches its destination. These customs duties and any taxes related to the delivery of an article are the responsibility of the customer and are the responsibility of the customer. Mac & Beauty is not responsible for checking and informing its customers of applicable customs duties and taxes. To know them, it is up to the member to inquire with the competent authorities of his country. Disputes / Applicable law: The language of the present general conditions of sale is French (traduct in English). This agreement is subject to French law. And in the event of a dispute with a client, the French courts will be competent only.

ARTICLE 12

12.1 ENTIRE AGREEMENT :

These general conditions of sale and the order summary sent to the customer form a contractual package and constitute the entirety of the contractual relations between the parties.

Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):


The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.